Child Safety Policy

Hicoo is intended only for users who are 18 years of age or older. Users under the age of 18 may not create an account or use this application.

• Users must confirm during registration that they are at least 18 years old.
• Any attempt to falsify age in order to gain access to the platform violates our Terms of Service and will result in immediate account termination.
• We implement age verification measures and reserve the right to request proof of age when necessary.

The following content and conduct are strictly prohibited on Hicoo:

• Any content that depicts or promotes child sexual exploitation or abuse, including but not limited to images, videos, text, drawings, animation, or audio recordings.
• Any sexualized depiction of minors in any format, including illustrations or animated content.
• Grooming behavior: any conduct in which an adult attempts to build a relationship with a minor for exploitative purposes, including through flattery, gifts, or manipulation.
• Content that encourages or instructs minors to engage in dangerous or harmful activities.
• Any form of communication that causes or intends to cause physical or psychological harm to minors.

We use a layered approach to detect and remove harmful content:

• Automated detection: We use advanced machine learning and AI-based content scanning systems to detect potentially harmful content in real time, especially for images and avatars.
• Human review: Our trained moderation team reviews flagged content and conducts ongoing audits to identify violations that automated systems may miss.
• Proactive monitoring: We continuously improve our detection systems and monitor emerging threats to child safety on the platform.

When potentially harmful content is detected, it will be removed immediately or replaced with a default placeholder image, and the account will be flagged for further review.

If you encounter any content or behavior that may violate this policy:

• Use the in-app reporting feature to directly flag the content or user.
• Send an email to [email protected] with relevant details.

All reports are taken seriously and investigated promptly. We may not be able to respond individually to every report, but each report will be reviewed and appropriate action will be taken.

Users who violate this Child Safety Policy will face immediate and serious consequences:

• For minor or first-time violations, content will be removed and an account warning will be issued.
• For repeated violations, accounts will be temporarily suspended.
• For severe violations, including any content involving child sexual exploitation, accounts will be permanently banned.
• When we become aware of content or conduct that may constitute a criminal offense, we will report it to relevant law enforcement authorities and child protection organizations.

We fully cooperate with law enforcement investigations related to child safety.

We are committed to helping users understand the importance of child safety:

• We provide reminders and safety tips in the app to educate users about responsible behavior.
• We communicate our policies clearly during registration and within the app.
• We encourage users to remain vigilant and proactively report any concerns.

Child safety is an ongoing commitment. We will:

• Regularly review and update this policy to address emerging threats and comply with new legal requirements.
• Invest in improving our detection technology and moderation processes.
• Collaborate with industry partners, NGOs, and child safety organizations to share best practices.

If you become aware of child exploitation occurring outside Hicoo, please contact your local law enforcement agency or a recognized child protection organization in your region. Resources include:

• National Center for Missing & Exploited Children (NCMEC): report.cybertip.org
• International Centre for Missing & Exploited Children (ICMEC): icmec.org
• Your local police or child protection services agency

If you have any questions or concerns about this Child Safety Policy, please contact us at:

[email protected]

Let us work together to make Hicoo a safe place for everyone.